General questions

Who has Access to My Data?
You - and only the people you grant access to - can see your data. No one else. All data is stored in the Netherlands and is therefore protected by the ...
Wed, 27 Aug, 2025 at 4:17 PM
Why does Sensing Clues charge a Subscription Fee?
Financial sustainability is a core tenet of Sensing Clues and subscription fees are a fundamental component to cover our core operational costs, continued s...
Wed, 27 Aug, 2025 at 4:20 PM
Which Languages are Supported?
You can change the language of Cluey by adjusting the language settings on your phone. Consult the Google Help page for guidance on how to do this. Clue...
Wed, 27 Aug, 2025 at 4:23 PM
What Concepts are Modeled in the Thesaurus?
You can view here which concepts are modelled in our generic thesaurus. If a concept is missing, you can contact us - or, if you are a member, suggest n...
Wed, 27 Aug, 2025 at 4:25 PM
Why Can't I Add a New Observation?
The Problem Sometimes you cannot make an observation. You click Add Observation type (e.g., animal sighting), but nothing happens. The Cause The main ...
Wed, 27 Aug, 2025 at 4:31 PM