General questions

I cannot add a new observation
The problem Sometimes you cannot make an observation. You click on Add Observation type (e.g. animal sighting) but nothing happens.  The cause of the p...
Mon, 24 Aug, 2020 at 10:06 AM
Supported languages
You can change the language of Cluey by changing the language settings of your phone.  Consult the Google Help page to learn how to do that. Cluey is a...
Thu, 13 Jan, 2022 at 10:32 AM
Thesaurus
You can view HERE which concepts are modelled in our generic thesaurus.  If concepts are missing, you can contact us, or if you are a member, suggest ne...
Mon, 16 Jan, 2023 at 10:08 AM
Format of files for the upload service
The Challenge Most organisations have a multitude of data sources, including historic data observations that come in through messages from neighbours or...
Wed, 17 Jan, 2024 at 1:25 PM
Create and update a file for the upload service
Ensure that the file you work with is an excel sheet in .xlsx format. Excel does take into account the regional settings on your laptop. The preferred op...
Tue, 27 Jun, 2023 at 8:16 PM