General questions

Who has access to my data?
You and the persons who you grant access. No-one else.  Your data is stored in the Netherlands, and hence protected by strictest data protection and pri...
Thu, 1 Aug, 2024 at 1:06 PM
Why does Sensing Clues charge a subscription fee?
Financial sustainability is a core tenet of Sensing Clues and subscription fees are a fundamental component to cover our core operational costs, continued s...
Thu, 1 Aug, 2024 at 1:06 PM
Supported languages
You can change the language of Cluey by changing the language settings of your phone.  Consult the Google Help page to learn how to do that. Cluey is a...
Thu, 1 Aug, 2024 at 11:12 AM
Thesaurus
You can view HERE which concepts are modelled in our generic thesaurus.  If concepts are missing, you can contact us, or if you are a member, suggest ne...
Mon, 16 Jan, 2023 at 10:08 AM
I cannot add a new observation
The problem Sometimes you cannot make an observation. You click on Add Observation type (e.g. animal sighting) but nothing happens.  The cause of the p...
Thu, 1 Aug, 2024 at 1:07 PM